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Return / Exchange Policy
Educational Activities, Inc. wants you to be 100% satisfied with your purchase. If for any reason you are not satisfied with your purchase within 30 days of receipt, please call toll free 1-800-797-3223 or contact us to arrange for an exchange or refund. All products returned to Educational Activities, Inc. must be approved by our Customer Service Department and receive a Return Authorization Number. Any items sent without an authorization number will be returned to the sender.
The credit to your account will include a full refund of the purchase price, excluding shipping charges. Return freight is the customer's responsibility unless the product is returned due to our error or the product was damaged in shipping.
Refuse delivery on shipments that are damaged. If an item in the package is received damaged, please contact our Customer Service Department within 10 days of receipt, and we'll send a replacement.
All merchandise must be returned in the condition it was received and in its original package. Your return authorization number must be written on the outside of the box. Send your return to:
Educational Activities, Inc.
ATTN: Customer Service
P.O. Box 87
Baldwin, New York 11510
USA
It takes us approximately 6-10 days to process your return once it arrives at our warehouse. Once it is processed, we will refund your account.